Domestic
Free shipping on all orders over $200 within Australia*
*Free shipping promotion excludes sale items, end of design sale & markdowns when a discount code or promotion is used*
Domestic Rates:
Flat rate $15 standard shipping for orders under $200 within Australia*
Express shipping flat rate of $25 sent with Startack*
*If your order is time-sensitive, please opt for express shipping.
HEAVY PRODUCTS SHIPPING
For heavy products, free shipping is excluded. The shipping cost for these items is a flat rate of $30. Please see the list below for the heavy items:
Samples
All sample orders have a flat rate $5 shipping, this is sent in a tracked Aust Post Envelope. Please allow 10-15 business for your samples to arrive.
Please contact us if you would like your samples sent express.
International
All international orders will be emailed a quote for the shipping price.
International orders are excluding GST, please note international customers are responsible for any import duties and local taxes. Payment of these is necessary to release your order from customs on arrival
Full price stock items
We do not offer refunds/exchanges for change of mind or cut fabrics. We strongly recommend purchasing swatch samples before placing your order.
Sale items, clearance and remnants
We do not offer refund/exchanges for any sale, clearance or remnant items. We have heavily reduced the price on these lines to allow for any faults or imperfections.
There is a minimum order of 3 meters for any pre-order/Special order items. You will need to add 3 units to your cart to order any pre-order/Special order items. If the items are in stock (this will be shown by the button "add to cart") then the minimum will be 1 meter as this item is in stock. Most pre-ordered fabrics will take about 4-6 weeks to arrive but please note that this is an approximate and times may vary. If you need your fabric by a specific date, please contact us before placing your order to ensure it will arrive on time.
**Please note: Opting for express shipping on a pre-order does not expedite its arrival. Your order will be shipped express only after we receive the pre-order